FAQ

What does the catalog include?

The store currently presents blankets, comforters, duvet covers, pillows, quilt, robes, sheets, towels. Each item page describes its available configurations and supplied product details.

How long does fulfillment take?

Preparation normally requires 1–2 business days after payment authorization. Estimated carrier transit is then 4–6 business days after dispatch.

Are preference returns and problem returns accepted?

Yes. Eligible non-defective goods that are new and unused, as well as defective goods, may be submitted for return within 30 days after delivery. We also accept eligible exchange requests.

How do I send an approved return?

Contact us first for approval and the accurate mailing directions. Use the free prepaid label included in the parcel; ask for help if it is missing. There is no restocking fee.

When is an approved refund initiated?

We process or initiate it to the original payment method within 10 days. Financial institutions control any later posting time.

Where can I ask another question?

Visit Contact Us for product, order, delivery, payment, return or privacy support.